Quadrillion Labs, Inc.
Last Updated: February 6, 2025 · Effective Date: February 6, 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Quadrillion Labs, Inc. (“Quadrillion,” “we,” “us,” or “our”) governing your access to and use of the Qualia platform and all related services, software, and websites available at https://quadrillion.io/ (collectively, the “Service”).
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” shall refer to both you individually and the organization.
If you do not agree to these Terms, do not access or use the Service.
The Service is intended for users who are at least 18 years of age. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you do not meet these requirements, you may not access or use the Service.
To access the Service, you must create an account by providing your name and email address. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@quadrillion.io if you become aware of any unauthorized access to or use of your account. Quadrillion is not liable for any loss or damage arising from your failure to safeguard your account credentials.
Each account is for a single user. You may not share your account credentials with any other person. Organizations that wish to provide access to multiple users should contact us regarding enterprise plans.
Quadrillion provides Qualia, an AI-powered research agent platform that integrates directly into Jupyter notebooks to assist researchers with data analysis, experimentation, and research workflows. The Service enables users to delegate research tasks to autonomous AI agents that can write and execute code, manage experiments, analyze results, and coordinate multiple parallel research threads.
The Service is available in two deployment modes:
The specific features and functionality available to you depend on your subscription plan.
The Service is offered under tiered subscription plans, including free and paid tiers. Current pricing information is available at https://quadrillion.io/. Individual subscription plans range from approximately $20 to $100 per month. Enterprise pricing is available upon request and subject to separate negotiation.
Quadrillion reserves the right to modify its pricing at any time. Any pricing changes will take effect at the start of your next billing cycle following notice of the change. Continued use of the Service after a pricing change constitutes acceptance of the new pricing.
We may offer a free trial period for certain paid plans. To begin a free trial, you will be required to provide valid payment information (e.g., a credit card). Unless you cancel before the end of the trial period, your free trial will automatically convert to a paid subscription, and you will be charged the applicable subscription fee. You may cancel your free trial at any time through the Service's website before the trial period ends.
Paid subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select). By subscribing to a paid plan, you authorize Quadrillion to charge the applicable fees to your designated payment method on a recurring basis at the start of each billing cycle. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.
All payments are processed through our third-party payment processor (currently Stripe or a similar provider). Your payment information is collected, stored, and processed by the payment processor in accordance with its own terms of service and privacy policy. Quadrillion does not directly store your credit card or other payment card information.
You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing cycle. You will retain access to the paid features of the Service until the end of the period for which you have already paid. There are no cancellation fees.
All fees are non-refundable. No refunds or credits will be issued for partial billing periods, unused features, or any other reason, except as required by applicable law.
You retain all ownership rights in and to the content, data, code, notebooks, files, and other materials you upload, create, or submit through the Service (“User Content”). Nothing in these Terms transfers ownership of your User Content to Quadrillion.
By uploading or submitting User Content to the Service, you grant Quadrillion a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display your User Content solely as necessary to provide the Service to you. This license terminates when you delete your User Content or your account, subject to reasonable backup and deletion timelines described below.
You acknowledge and agree that Quadrillion may collect and use aggregated, de-identified, or anonymized data derived from your use of the Service — including usage patterns, workflow interactions, and feature engagement — to improve, develop, and train our AI models and algorithms. Where Quadrillion uses User Content (such as code, notebooks, or research data) for model training or service improvement, it will do so only with your consent or on an opt-in basis. You may opt out of having your User Content used for model training at any time through your account settings or by contacting us at support@quadrillion.io. Opting out will not affect the core functionality of the Service. Enterprise customers may negotiate separate data use terms.
You represent and warrant that: (a) you own or have the necessary rights and permissions to upload, submit, and use your User Content in connection with the Service; (b) your User Content does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, or other legal rights; and (c) your User Content complies with all applicable laws and these Terms.
User Content is private by default. We do not make your User Content publicly available or accessible to other users. We may offer collaboration features in the future, which would be subject to additional terms or settings under your control.
You may delete your User Content at any time through the Service. Deletion of User Content may take up to 30 days to be fully removed from our active systems. Copies may persist in backup systems for a limited period following deletion. Upon account termination, we will delete your User Content in accordance with our Privacy Policy.
Quadrillion reserves the right to remove or disable access to any User Content that we reasonably believe violates these Terms, applicable law, or the rights of any third party, or that may create liability for Quadrillion.
You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You agree not to:
You are responsible for ensuring that your use of the Service complies with all laws, rules, and regulations applicable to you, including without limitation export control and sanctions laws.
The Service, including all software, algorithms, models, interfaces, designs, documentation, and all other components thereof, is owned by Quadrillion or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited license to use the Service as described herein.
Subject to your compliance with these Terms, Quadrillion grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business purposes during the term of your subscription. This license is intended for use by both individuals and organizations.
Certain components of the Service may be made available as downloadable software through our website or, in the future, through app stores (e.g., the Mac App Store). Your use of such software is governed by these Terms and any additional license terms that may accompany the software. You may not copy, modify, distribute, sell, or lease any part of our software, nor may you reverse engineer or attempt to extract the source code of such software, except as permitted by applicable law.
The Service incorporates certain open source software components, including libraries licensed under the BSD License (such as Jupyter). These components are subject to their respective open source license terms, which are available in the acknowledgements section of the Service. In the event of a conflict between these Terms and the applicable open source license, the open source license shall govern solely with respect to the applicable open source component.
If you choose to provide suggestions, ideas, or feedback regarding the Service (“Feedback”), you agree that Quadrillion is free to use such Feedback without any obligation or compensation to you.
The Service uses third-party payment processors to handle payment transactions. Your use of the payment processor is subject to the payment processor's own terms and conditions and privacy policy. Quadrillion is not responsible for the acts or omissions of any third-party payment processor.
The Service may contain links to third-party websites or services. Quadrillion does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites or services is at your own risk.
Quadrillion respects the intellectual property rights of others. If you believe that your copyrighted work has been copied or used in a way that constitutes copyright infringement through the Service, please provide us with a written notice containing the following information:
Please send DMCA notices to: support@quadrillion.io
Quadrillion reserves the right to remove or disable access to any content that is alleged to be infringing and to terminate the accounts of repeat infringers.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUADRILLION DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
QUADRILLION DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. QUADRILLION DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY OUTPUT, RESULTS, OR CONTENT GENERATED BY THE SERVICE'S AI AGENTS.
YOU ACKNOWLEDGE THAT AI-GENERATED CODE AND RESEARCH OUTPUTS MAY CONTAIN ERRORS, AND YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, TESTING, AND VALIDATING ANY OUTPUT BEFORE RELYING ON IT FOR ANY PURPOSE, INCLUDING BUT NOT LIMITED TO RESEARCH, FINANCIAL, OR BUSINESS DECISIONS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QUADRILLION, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT QUADRILLION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUADRILLION'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO QUADRILLION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, QUADRILLION'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless Quadrillion, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and Quadrillion agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, “Disputes”) shall be resolved through binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.
Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, the Supplementary Procedures for Consumer-Related Disputes. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Delaware, United States, or, at your election, may be conducted remotely (by telephone or videoconference). The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND QUADRILLION AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Quadrillion agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
You may opt out of this arbitration agreement by sending written notice to support@quadrillion.io within 30 days of first accepting these Terms. If you opt out, the governing law and jurisdiction provisions in Section 17 shall apply.
This arbitration provision is governed by the Federal Arbitration Act. Users located in the European Union, United Kingdom, or other jurisdictions where mandatory arbitration clauses may not be enforceable may have the right to bring claims in their local courts. Nothing in this section shall deprive such users of mandatory consumer protection rights under applicable local law.
Quadrillion reserves the right to modify these Terms at any time. If we make material changes, we will provide you with at least 7 days' advance notice by sending an email to the address associated with your account, describing the changes and providing a link to the modified Terms. We will also update the “Last Updated” date at the top of these Terms.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
We will maintain archived versions of prior Terms so that you may review the version you agreed to when you established your relationship with the Service.
You may terminate these Terms at any time by deleting your account through the Service. Termination will not entitle you to any refund of fees already paid.
Quadrillion may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. Without limiting the foregoing, Quadrillion may terminate your account if we reasonably believe that you have violated these Terms or any applicable law.
Upon termination: (a) your right to access and use the Service will immediately cease; (b) we will delete your User Content in accordance with our Privacy Policy; and (c) all provisions of these Terms that by their nature should survive termination shall survive, including without limitation Sections 6.1 (ownership of User Content), 8 (Intellectual Property), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 14 (Binding Arbitration), and 17 (Governing Law).
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. To the extent that the arbitration provision in Section 14 does not apply, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Quadrillion with respect to the Service and supersede all prior or contemporaneous agreements, understandings, or communications, whether written or oral. Enterprise customers may be subject to additional terms set forth in a separate agreement, which shall control in the event of a conflict with these Terms.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
The failure of Quadrillion to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or any rights or obligations hereunder without Quadrillion's prior written consent. Quadrillion may assign these Terms without restriction.
Quadrillion shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, epidemics, power failures, internet disruptions, or governmental actions.
Notices to you may be sent to the email address associated with your account. Notices to Quadrillion should be sent to:
Quadrillion Labs, Inc.
10 E 33rd St, Floor 9
New York, NY 10016
Email: support@quadrillion.io
These Terms do not confer any rights or remedies on any third party.
If you have any questions about these Terms, please contact us at:
Quadrillion Labs, Inc.
10 E 33rd St, Floor 9
New York, NY 10016
Email: support@quadrillion.io
